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Palace Resorts Complaints

Palace Resorts Complaints

With 11 five-star all-inclusive resorts throughout Mexico, Palace Resorts offers supreme service and signature amenities. Five-star all-inclusive ocean front resorts in beautiful and exotic locations throughout Mexico, Palace Resorts offers unparalleled service and signature amenities that set the stage for an exceptional all-inclusive vacation. Spacious accommodations feature luxurious amenities including double Jacuzzis® in every room, 24-hour room service, included unlimited long distance phone calls to the continental US and Canada, wireless Internet and brand name liquor dispensers. Whatever your taste and interests, Palace Resorts has a destination that’s perfectly suited for you. Escape to a tranquil oasis at one of our world-class spas, hit the links at our championship golf courses, explore all that Mexico have to offer with unforgettable tours, or simply lay back and relax poolside. White sand beaches and brilliant blue water are an enticing playground for the kids and adults alike. Spacious suites and family category rooms offer rest and relaxation. For those looking for the quintessential Caribbean setting for their destination wedding, Palace Resorts' now offers the Colin Cowie Wedding Collection which includes 9 customizable weddings collections with every possible inclusion, at an unbelievable all-inclusive price. Palace Resorts properties are located in some of the most picturesque tropical locations in the world including Cancun, Riviera Maya, Playa del Carmen, Cozumel and Puerto Vallarta in Mexico. Our all-inclusive experience is everything you've dreamed an idyllic vacation to be. Share your Palace Resorts Experience below. Did you have any complaints while staying at a Palace Resort?

Palace Resorts Customer Complaints and Reviews

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Latest Palace Resorts Complaints and Reviews


Reviewed by LuvToTravel: 10.00 out of 10 on 3/7/2013
City/Location Reviewed: Moon Palace Riviera Maya
We travel 2 - 3 time a year and have been to many all inclusive resorts. The customer service we received at the Moon Palace was second to none! We returned to the same resort many times as it has so much to offer. With the Palace Passport which was included in our package we received free excursion which is normally unheard of! Also they provide free transportation to sister Palace resorts which we took advantage of and visited. The wine was included any kind you want international not just house wine like it normally is. The main thing that we loved about the Moon Palace is they go out of their way to please and every staff member reply's the same to you "It's My Pleasure" WOW.. Well "It's My Pleasure" to review the Moon Palace Customer Service we received. Hat's off to the Palace Resorts for the special treatment and excellent customer service they provide! Gracias Palace Resorts we will return again!!

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